All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication Services Operational
90 days ago
99.99 % uptime
Today
MFA Authentication Service Operational
90 days ago
100.0 % uptime
Today
MFA Admin Panel Operational
90 days ago
99.99 % uptime
Today
MFA Push Delivery Operational
90 days ago
100.0 % uptime
Today
MFA Phone Call Delivery Operational
90 days ago
99.96 % uptime
Today
MFA SSO Operational
90 days ago
100.0 % uptime
Today
Directory Services Operational
90 days ago
100.0 % uptime
Today
Self Service Portal Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
o365 Operational
90 days ago
100.0 % uptime
Today
Web/Internet Services Operational
90 days ago
100.0 % uptime
Today
Network - DC - Franklin Park Operational
90 days ago
100.0 % uptime
Today
Network - DC - Rockford Operational
90 days ago
100.0 % uptime
Today
Network - NWB - Phelps Operational
90 days ago
100.0 % uptime
Today
Network - NWB - Rockton Operational
90 days ago
100.0 % uptime
Today
Network - NWB - Machesney Park Operational
90 days ago
100.0 % uptime
Today
Network - NWB - Perryville Operational
90 days ago
100.0 % uptime
Today
Network - SBD - Main Operational
90 days ago
100.0 % uptime
Today
Network - GASB - BLV Operational
90 days ago
100.0 % uptime
Today
Network - GASB - GV Operational
90 days ago
100.0 % uptime
Today
Network - FFG/GASB - Bago Operational
90 days ago
100.0 % uptime
Today
Network - GASB - PEC Operational
90 days ago
100.0 % uptime
Today
Network - SBF Operational
90 days ago
100.0 % uptime
Today
Network - LSB Operational
90 days ago
100.0 % uptime
Today
Network - SBH Operational
90 days ago
100.0 % uptime
Today
Network - SBH - LST Operational
90 days ago
100.0 % uptime
Today
File Share Services Operational
90 days ago
100.0 % uptime
Today
Remote Access Operational
90 days ago
100.0 % uptime
Today
Wireless Network - NWB - Phelps Operational
90 days ago
100.0 % uptime
Today
Wireless Network - NWB - Rockton Operational
90 days ago
100.0 % uptime
Today
Wireless Network - NWB - Rockton Operational
90 days ago
100.0 % uptime
Today
Wireless Network - NWB - Machesney Park Operational
90 days ago
100.0 % uptime
Today
Wireless Network - NWB - Perryville Operational
90 days ago
100.0 % uptime
Today
Wireless Network - SBD Operational
90 days ago
100.0 % uptime
Today
Wireless Network - GASB - BLV Operational
90 days ago
100.0 % uptime
Today
Wireless Network - GASB - GV Operational
90 days ago
100.0 % uptime
Today
Wireless Network - GASB - PEC Operational
90 days ago
100.0 % uptime
Today
Wireless Network - FFG/GASB - BAGO Operational
90 days ago
100.0 % uptime
Today
Wireless Network - SBF Operational
90 days ago
100.0 % uptime
Today
Wireless Network - LSB Operational
90 days ago
100.0 % uptime
Today
Wireless Network - SBH Operational
90 days ago
100.0 % uptime
Today
Wireless Network - SBH - LST Operational
90 days ago
100.0 % uptime
Today
Network - SBH - BRD Operational
90 days ago
100.0 % uptime
Today
Network - GASB - BAGO Operational
90 days ago
100.0 % uptime
Today
JH Operational
90 days ago
99.98 % uptime
Today
Card Processing Operational
90 days ago
99.9 % uptime
Today
Report Services Operational
90 days ago
100.0 % uptime
Today
XP/Core Operational
90 days ago
99.97 % uptime
Today
Mobile Deposit Operational
90 days ago
100.0 % uptime
Today
Check Imaging Operational
90 days ago
100.0 % uptime
Today
Deposit Services Operational
90 days ago
100.0 % uptime
Today
Bill Pay Operational
90 days ago
100.0 % uptime
Today
Voice Banking Operational
90 days ago
99.96 % uptime
Today
Synergy eSign Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
99.98 % uptime
Today
NWBRockford.com Operational
90 days ago
99.97 % uptime
Today
GermanAmericanStateBank.com Operational
90 days ago
99.99 % uptime
Today
StateBankofDavis.com Operational
90 days ago
99.98 % uptime
Today
ForesightFG.com Operational
90 days ago
100.0 % uptime
Today
StateBankFreeport.com Operational
90 days ago
99.99 % uptime
Today
SBHerscher.com Operational
90 days ago
99.97 % uptime
Today
LenaStateBank.com Operational
90 days ago
99.98 % uptime
Today
Webmail/E-mail Operational
90 days ago
99.71 % uptime
Today
Zoom Operational
Zoom Zoom Chat Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Web Client Operational
Phone Services Operational
90 days ago
100.0 % uptime
Today
FFG Operational
90 days ago
100.0 % uptime
Today
NWB Operational
90 days ago
100.0 % uptime
Today
SBD Operational
90 days ago
100.0 % uptime
Today
GASB Operational
90 days ago
100.0 % uptime
Today
SBF Operational
90 days ago
100.0 % uptime
Today
LSB Operational
90 days ago
100.0 % uptime
Today
SBH Operational
90 days ago
100.0 % uptime
Today
3rd Party Operational
90 days ago
99.94 % uptime
Today
Board Packet System Operational
90 days ago
100.0 % uptime
Today
Vendor Management System Operational
90 days ago
100.0 % uptime
Today
AutoAudit Operational
90 days ago
100.0 % uptime
Today
ERICOM/AccessPad Operational
90 days ago
100.0 % uptime
Today
AccuSystems-AccuDoc Operational
90 days ago
100.0 % uptime
Today
Statement/e-Statement Services Operational
90 days ago
100.0 % uptime
Today
Mimecast Operational
90 days ago
99.66 % uptime
Today
MST Loan Loss Analyzer Operational
90 days ago
100.0 % uptime
Today
LastPass Operational
90 days ago
100.0 % uptime
Today
Printing Services - PrinterLogic Operational
90 days ago
100.0 % uptime
Today
Cognos BI Operational
90 days ago
100.0 % uptime
Today
Remote Management and Monitoring Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Guest Wireless Network MMS Codes Operational
90 days ago
100.0 % uptime
Today
Guest Wireless SMS Codes Operational
90 days ago
100.0 % uptime
Today
Verafin Operational
90 days ago
98.2 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Utilities Operational
90 days ago
100.0 % uptime
Today
Franklin Park (Primary DC) Operational
90 days ago
100.0 % uptime
Today
Rockford (Secondary DC) Operational
90 days ago
100.0 % uptime
Today
NWB - Phelps ? Operational
90 days ago
100.0 % uptime
Today
NWB - Rockton ? Operational
90 days ago
100.0 % uptime
Today
NWB - Machesney Park ? Operational
90 days ago
100.0 % uptime
Today
NWB - Perryville ? Operational
90 days ago
100.0 % uptime
Today
SBD - Davis ? Operational
90 days ago
100.0 % uptime
Today
GASB - Belvidere ? Operational
90 days ago
100.0 % uptime
Today
GASB - German Valley ? Operational
90 days ago
100.0 % uptime
Today
GASB - Seward ? Operational
90 days ago
100.0 % uptime
Today
GASB - Pecatonica ? Operational
90 days ago
100.0 % uptime
Today
GASB - Winnebago ? Operational
90 days ago
100.0 % uptime
Today
FFG - Corporate Office ? Operational
90 days ago
100.0 % uptime
Today
SBF - Freeport ? Operational
90 days ago
100.0 % uptime
Today
LSB - Lena ? Operational
90 days ago
100.0 % uptime
Today
SBH - Herscher ? Operational
90 days ago
100.0 % uptime
Today
SBH - Limestone ? Operational
90 days ago
100.0 % uptime
Today
Lending Services Operational
90 days ago
99.96 % uptime
Today
Lending Services - NWB Operational
90 days ago
100.0 % uptime
Today
Lending Services - GASB Operational
90 days ago
100.0 % uptime
Today
Lending Services - LSB Operational
90 days ago
100.0 % uptime
Today
Lending Services - SBF Operational
90 days ago
100.0 % uptime
Today
Lending Services - SBD Operational
90 days ago
100.0 % uptime
Today
Lending Services - SBH Operational
90 days ago
100.0 % uptime
Today
Finastra - Mbot Operational
90 days ago
97.05 % uptime
Today
Digital Banking Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Xperience Package Updates: CIF2020 & Teller Capture - Targeted Live Date: 10/30/25 Oct 30, 2025 07:00-07:15 CDT

The latest package(s) noted below have been applied to the TEST Instance. If you encounter any issues with this package, please open a support ticket.

Product: CIF2020
Version: 2025.03.0.1
Targeted Live Date: 10/30/25

Product: Teller Capture
Version: 2025.09.0.2
Targeted Live Date: 10/30/25
Posted on Oct 21, 2025 - 09:50 CDT
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Cognos Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 20:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:00 CDT
Scheduled - Cognos will be unavailable during the this maintenance window.
Oct 23, 08:44 CDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025
AWS outage
Postmortem - Read details
Oct 21, 15:12 CDT
Resolved - This incident has been resolved.
Oct 21, 06:09 CDT
Update - Adding Finastra Mortgagebot to this incident. Most recent update from Amazon -- "...mitigations to resolve launch failures for new EC2 instances continue to progress and we are seeing increased launches of new EC2 instances and decreasing networking connectivity issues in the US-EAST-1 Region. "
Oct 20, 13:41 CDT
Update - Adding Verafin to this.
Oct 20, 11:07 CDT
Update - Currently, approximately 79 AWS services are experiencing degraded performance. The root cause has been traced to issues within AWS’s Identity and Access Management (IAM), Security Token Service (STS), and Secrets Manager — all of which are essential for secure authentication and service functionality. We’re also aware that some vendors are unable to initiate failover to their Disaster Recovery environments, as the impacted services are critical to that process.
Oct 20, 11:04 CDT
Update - Amazon AWS has reported additional widespread API errors and connectivity disruptions affecting multiple services. Currently, we are not observing any direct impact on end users or infrastructure.
Oct 20, 09:45 CDT
Monitoring - Amazon is reporting the underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally.
Oct 20, 08:04 CDT
Identified - Amazon web services is experiencing an outage impacting multiple vendors. Known services impacted thus far are Apiture and mimecast.
Oct 20, 06:32 CDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

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